Frequently asked questions
Straight answers about how we work, what it costs and what to expect. Each service page also has its own detailed FAQs.
Working with MarquixAd
How engagements start, run and are reported.
How do we get started?
Book a free consultation. We'll learn about your goals, review your current marketing and, if there's a fit, send a proposal with scope, targets and fees.
Who will manage our account?
A named account lead, supported by the specialists your plan needs. See how our account teams work.
How often will we hear from you?
Weekly written updates, a monthly report and review call, a quarterly strategy review and a live dashboard throughout. Details are on our process page.
Do we own our accounts, data and content?
Yes. Ad accounts, analytics properties and content we create for you belong to your business.
Can you work with our in-house team or other agencies?
Yes. We regularly collaborate with in-house marketers, developers and other agencies, with clear responsibilities agreed upfront.
Pricing and contracts
How much do your services cost?
It depends on scope, channels and competition. Ongoing services are fixed monthly fees; projects are fixed-price. Your proposal lists every cost.
Is ad spend included in your fee?
No. Ad spend is paid directly to platforms like Google and Meta, and kept separate from our management fee, so you always see exactly what's spent on media.
Do you require long-term contracts?
Terms depend on the service. SEO benefits from a longer initial commitment; paid media and projects are typically shorter. Notice periods are stated clearly in every proposal.
Do you guarantee results?
We don't guarantee rankings or lead numbers, because nobody controls search algorithms or ad auctions. We commit to clear targets, disciplined execution and transparent reporting.
Services and results
Should we start with SEO or Google Ads?
Google Ads delivers faster results; SEO builds longer-term value. Many businesses use both. Our SEO vs PPC guide explains how to decide.
How long until we see results?
Paid campaigns can produce results within weeks; SEO typically takes three to six months or more. Your strategy sets milestones for each channel.
Which industries do you work with?
A wide range, including B2B, e-commerce, healthcare, SaaS, real estate, education and professional services. See industries we serve.
Can you help if our tracking is broken?
Yes. We often start with a tracking audit, because reliable data underpins every other decision. See marketing analytics.
Where can I find more detailed answers?
Each service page has 12 detailed FAQs, and our blog covers topics in depth.
Still have a question?
Ask us directly. We'll give you a straight answer.